Interactive Forms are accessible via the Admin Portal. The purpose of Interactive Forms is to provide admins with a tool to assess the impact of the content and actions. It can also be used as a tool to check in on their team’s progress towards organization goals and objectives.

Please note that Interactive Forms don’t appear as content cards (like podcasts or videos). They will only appear as part of a trail or action. Admins will be able to choose from Interactive Forms when creating trails and actions.

Stay tuned for updates as Quizzes will be coming soon to Tigerhall!

What is an Interactive Form?

Interactive Forms are a tool for gathering user feedback and assessing the user’s understanding of the content. They can be placed in actions or trails. The questions included can be of many types, such as multi/single-select questions or freeform text inputs.

Interactive forms are divided into two types: quizzes and check-ins. The setup offers flexibility for scoring, question types, allowing resubmissions and anonymity.

Who can create Interactive Forms?

Interactive Forms can be created by:

1. Org admins

2. Global content creators

What are the different types of Interactive Forms?

There are two types of Interactive Forms:

1. Quizzes: Allow admins to test end users' knowledge through scored multi/single-select questions in actions or trails.

2. Check-ins: Allow admins to gather feedback from their team on their progress towards an action, trail, project, or organization's initiatives.

Why should I use Interactive Forms?

Interactive forms are a great tool to assess user understanding and progress in content, trails and actions on Tigerhall. They allow you to ask a set of questions to users who are consuming trails or actions to help them deepen their understanding and test their knowledge. As an admin, this information helps you better design change journeys and initiatives for your team. Involving your team in this journey will spark user interest in change, improve engagement and boost morale.

Where do I find Interactive Forms?

You can find Interactive Forms as a section under Feedback Loops in the Admin Portal. Here you will see a list of all the forms created with filters to help you narrow down your search.

What are the different statuses of Interactive Forms?

1. Draft: Forms can be saved as a draft if you are not ready to publish them just yet.

2. Active: A form that is ready to be added into trails and actions. Once added it will be accessible by the trail/action audience.

3. Archive: Archiving a form removes it for end users, ie, they won’t be able to access it anymore. However, historical data is saved in the statistics pages and report builder.

4. Delete: Deleting a form permanently deletes it along with its historical data.

How to create an Interactive Form?

1. Go to the Interactive Forms tab under the Admin Portal

2. Click on Create

3. Choose between Quiz or Check-in

4. Follow the setup based on the form type selected

What are the different question types accessible to me via Interactive Forms?

You can choose from the following question types for Check-in:

1. Single select questions

2. Multi-select questions

3. Polls

4. Rating slider

5. Freeform inputs

You can choose from the following question types for Quizzes:

1. Single select questions

2. Multi-select questions

Is interactive forms data included in the report builder and statistics pages consumption data?

• Statistics: Yes, Interactive Forms data will be presented in the action statistics table on this page.

• Report Builder: Interactive Forms data are included in all reports except for User Content Statistics and Organization Content Statistics.

• action Statistics: Yes, Interactive Forms data will be presented here at a user level.

• User Profile Statistics: Yes, Interactive Forms data will be presented here at a user level.

CHECK-INS

What are Check-ins?

Check-ins: Allow admins to gather feedback from their team on their progress towards an action, trail, project, or organization's goals.

• All check-ins must have a title. Adding a description of what users can expect in the check-in is recommended but not compulsory.

• Check-ins can include multi/single-select questions, polls, rating sliders, and freeform text input.

• There is no scoring for check-ins.

• Depending on the setup, end users can skip questions for check-ins.

• Check-in settings include allowing resubmission and maintaining end-user anonymity.

• Each question in a check-in can be duplicated within the check-in itself.

What are the various settings available for Check-ins?

1. Question type: Admins can choose between multi/single-select questions, polls, rating sliders or freeform text input. For rating sliders, admins can decide the scale range and the labels on either end of the slider.

2. Input requirement: Admins can set whether a question in a check-in is compulsory to complete or not, ie, whether or not end users can skip a question.

3. Responder identity: You can choose if you would like to keep responder identity anonymous or not.

4. Allow resubmission: Setting this as “yes” means that users will be able to resubmit the check-in. This will erase their past answers and replace them with the latest submission.

5. You can preview check-ins as an end user by clicking on the preview tab.

6. Check-ins can be saved as drafts and published later.

7. Once published, check-ins cannot be edited.

What are the best practices to follow when creating Check-ins?

• To ensure higher completion, keep your check-ins anywhere between 1-10 questions.

• Your goal with check-ins is to gather feedback from your team. Draft the questions in a manner that engages conversation and encourages thought in the end user's mind.

• Try to keep the freeform questions a bit more open-ended to gather more feedback.

What will I find on the Check-in detail page?

If the check-in is in the active state:

• You will be able to preview the check-in as an end user.

• View all the individual user responses.

• View the overall results of the check-in. Here, you can see results specific to each action and trail the check-in is a part of. You will see some charts and a table listing the users who answered the check-in.

• You can also export the overall results and individual user responses to your email.

If the check-in is in draft state:

• You will be able to edit or delete the draft.

• You can preview the check-in as an end user.

If the check-in is archived:

• You can view the Overall Results and Responses.

• You can preview the check-in as an end user.

• You can choose to unarchive or delete the check-in. Unarchiving a check-in doesn’t add it back to the action/trail it was part of previously. If you would like to add it, you would need to manually go into respective actions/trails and add the check-in back.

• You can also export the overall results and individual user responses to your email.

What is included in the Responses?

In this section of the check-in detail page, you can view each user's response to every question on the check-in.

You can only view the responses for any individual trail or action the check-in is part of. You can do so by using the “View Results By” filter.

What is included in the Overall Results?

In this section of the check-in detail page, you will find three pie charts showcasing data on the:

1. Assigned participation - this will show the completion statuses of users who have been assigned the check-in

2. From trail stats - this will show the % of users who started the check-in from a trail

You will also find a table below that lists all the users who have taken the check-in along with information on the location where they took the check-in (which trail or action they did it from).

You can view all this data for any individual trail or action the check-in is part of or as a total of all the actions and trails it is a part of. You can do so by using the “View Results By” filter.