Setting up single sign-on

Single sign-on lets your people reach Tigerhall with the credentials they already use, rather than managing a separate Tigerhall password.

It is worth setting up. Most people who forget a password leave rather than reset it, so a separate password is a real barrier to people ever getting started.

Before you begin

Your organization needs more than ten members. SSO cannot be configured below that.

Setting it up

Go to Settings in Tigerhall and choose Setup SSO.

What changes for your users

People sign in with their work account. They no longer have a Tigerhall password, and cannot reset one — if they are locked out, the problem is with your identity provider, not with Tigerhall.

Make sure your support process reflects this. Users who cannot get in will need you, not Tigerhall support.

SSO and directory sync are different things

SSO controls how people sign in. Directory sync controls who exists in your organization.

You can have either without the other. Most organizations want both. See Directory sync.