Signing in and passwords

Last updated: August 11, 2026

How you sign in depends on how your organization has set Tigerhall up. Some organizations use single sign-on, others use a Tigerhall password.

If your organization uses single sign-on

You sign in with your work account, and you do not have a separate Tigerhall password to manage.

You cannot reset your password in Tigerhall. If you cannot get in, contact your organization's admin — your credentials are managed by your organization, not by Tigerhall.

If you use a Tigerhall password

You can change it in either the browser or the mobile app.

In your browser:

  1. Click your profile image

  2. Go to Account Settings

  3. Scroll to the change password section

In the mobile app:

  1. Go to the Profile tab

  2. Open the settings icon at the top right

  3. Go to the Settings tab

  4. Choose Change Password

If you cannot sign in

Check first whether your organization uses single sign-on. Trying to reset a password you do not have is the most common reason people get stuck here.

If you are still locked out, contact your organization's admin.